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Benchmark Medical Services, LLC

Benchmark Medical Services, LLC

150 Scenic Valley Loop
Maumelle, Arkansas 72113-7068

Phone(501) 291-2159


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Expert WitnessLitigation SupportSpeaker
Benchmark Medical Services, LLC provides subject matter expert services in Emergency Medical Services, Fire Services, and Education / Training and related programs. Mr. Holloway's education includes Master of Business Administration, Fire Fighter, Nationally Registered Paramedic, a state of Tennessee licensed paramedic with an EMS Program Director/Coordinator endorsement, as well as, a licensed Paramedic and Paramedic Educator in the state of Arkansas. Mr. Holloway and his team provide expert witness and consultation services including preliminary review and evaluation, research and reports, and forensic analysis. Services are provided for defense and plaintiff attorneys, risk management professionals, and governments involved in civil and criminal litigation. Benchmark is available for deposition and court proceedings.

With more than 30 years of experience, Benchmark maintains the highest standards and has a solid reputation for being responsive, dedicated, and thorough.


The Benchmark Medical Services, LLC team provides consultation and expert opinions to plaintiff and defense attorneys, risk management professionals, and emergency service organizations regarding:

-Paramedic standard of care
-EMT standard of care
-Cardiopulmonary resuscitation (CPR)
-EMS operations
-First Aid
-EMS education
-EMS training
-Scope of EMS practice
-Medical direction
-Protocol development
-Rescue operations
-Fire scene operations
-Airway management
-Ambulance operations
-First Responder
-Emergency Medical Responder (EMR)
-Emergency Medical Technician (EMT)
-Advanced Emergency Medical Technician (AEMT)
-Chart review
-Patient Care Report (PCR)
-Case Review
-Automated External Defibrillator (AED)
-Cardiac Arrest
-Fire Scene Operations
-Fire Scene Safety
-Emergency Vehicle Operations / Response / Transport
-PreHospital Patient Care

Litigation Support Services

Benchmark Medical Services provides consultation and subject matter expert services, litigation support, consultation on emergency medical service, fire, and 911 matters for defense and plaintiff attorneys, risk management professionals, and governments involved in civil and criminal litigation.

-Preliminary review and evaluation
-Forming opinions
-Drafting reports
-Question development for depositions
-Testifying at trials

Areas of Expertise

Additional Expertise:

AED Implementation, EMS. EMT, Paramedic, Ambulance Operations, Patient Transport, Fire Operations, Recruit Training,


Benchmark Medical Services, LLC President and CEO, John S Holloway, Sr., MBA, FF/NRP began his EMS career in 1986 with a rural 911 ambulance service in the Mississippi Delta. After graduating from college and moving to Tennessee, he provided medical care with several urban and rural services in West Tennessee before being hired by Memphis Fire Department as a paramedic in 1993.

Mr. Holloway earned his NFPA Fire Fighter I Certificate in 1995 and NFPA Fire Fighter II certification in 1998. He completed the NFPA Fire Instructor Levels I and II in 1998 and 2005, respectively. With a commitment to fire scene control and safety Mr. Holloway completed the Fire Safety Officer Course in 2004.

Other significant accomplishments include:
- Ambulance Administrator
- Aircraft Rescue Fire Fighter through 2008
- Skills/Practical evaluator for the States of Tennessee and Arkansas, and the National Registry of Emergency Medical
- Training Center Coordinator for the American Heart Association
- National Content Reviewer of Education Standards for the Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE)
- Item writer for National EMS Computerized Test Bank for Elsevier Publishing Review and Testing,
through 2012
- TN EMS Education Association Member since 2005, having served as Treasurer, Vice-President,
Conference Planning Chair, and President
- International Trauma Life Support, Inc. Board of Directors elected to a three-year term to the ITLS
Board of Directors, November 2013 in Vancouver, Canada.

Mr. Holloway retired from the Memphis Fire Department at the rank of Lieutenant, assigned to the Training Academy where he served as a Fire and EMS Instructor, CAPCE Coordinator, Paramedic Program Director, recruit testing and placement coordinator, and overall responsibility for coordinating medical continuing education and training.

Other duties included but was not limited to: design, development, delivery, supervision, management, and evaluation of initial and on-going EMS, Fire, Safety, and Professional Development provider and instructor programs.

He is licensed the state as an EMT-Paramedic, Instructor/Coordinator, and EMS Program Director remaining actively involved in medical and safety education, training, and evaluation. Mr. Holloway is also licensed by the State of Arkansas as an Emergency Medical Service Provider as a Paramedic and Paramedic Instructor.

Mr. Holloway was Adjunct Faculty at the University of Arkansas for Medical Science College of Health Professions Department of Emergency Medical Sciences until 2018 and is Adjunct Faculty at the University of Arkansas - Pulaski Technical Institute Department of Emergency Medical Science.

Consulting Practice

All States

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Professional Experience

Mr. Holloway has over 25 years of experience in EMS education, management, and demonstrating leadership roles and responsibilities. He has a proven history of:

-Exceeding expectations
-Being responsive
-Being available

International Trauma Life Support, Inc. (ITLS) Board of Directors, Bylaws and Finance Committees
International Trauma Life Support, Inc. Tennessee Chapter Executive Director, Board of Directors, Treasurer
Tennessee EMS Education Association President, Board of Directors, Vice-President, Treasurer
Tennessee Department of Health Division of Emergency Medical Services Education Committee


National Registry of Emergency Medical Technicians - Paramedic
Tennessee EMT-Paramedic, Instructor/Coordinator and EMS Program Director
Arkansas EMT-Paramedic - Instructor
American Heart Association:
- Training Center Coordinator
- Basic Life Support (CPR) Provider and Instructor
- Advanced Cardiac Life Support (ACLS) Provider and Instructor
- Pediatric Advanced Life Support (PALS) Provider and Instructor
International Trauma Life Support Advanced Provider and Instructor
Pediatric International Trauma Life Support Provider and Instructor
TN Commission on Fire Fighting, National Fire Protection Agency Standard
- Fire Fighter Level II
- Fire Instructor Level II
- Fire Safety Officer
- Hazardous Materials Operations Level

Legal Experience & Services

Benchmark Medical Services, LLC has provided services to include: deposition question preparation, case reviews, reports, depositions, and trial appearances. Please contact us for additional information.


Tennessee Fire Chiefs Association
Tennessee EMS Education Association
National Association of EMS Educators


Benchmark is accredited by the Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE), the national accrediting body for EMS continuing education courses and course providers.

Benchmark is an American Heart Association Training Center.

Members of our management and Subject Matter Expert team meet or exceed state national and requirements for EMS Program Coordinator, EMS Instructor/Coordinator, Fire, Hazardous Materials, Incident Command, and Special Operations; are experienced initiating, managing, and conducting Tennessee EMS and Fire courses; and National Faculty for the National Association of EMS Educators (NAEMSE) National EMS Instructor Course.

Awards & Honors

Recognition of Outstanding EMS Instruction, Southwest TN Community College, 2003 and 2004
Medal of Merit for Outstanding and Meritorious Contribution to the Community
for EMS Instruction, Memphis Fire Department , 1999
Award of Appreciation, A.C. Gilless, Jr., Shelby County Sheriff, 1996

Seminars & Training

Mr. Holloway has been invited to present at numerous local, state, national, and international conferences.
Sample topics include:
- Critical Thinking, ITLS International Symposium, Vancouver Canada
- Dynamic Grouping for Team Building Success, Smoky Mountain Nurses Association, Pigeon Forge, TN
- Leadership Assessment and Development, NAEMSE Symposium, Hollywood, CA
- Principles of Evaluation and Student Performance, NAEMSE Initial Instructor Course, Bell Buckle, TN
- Evaluation Tools for Measuring Student Performance Measures, Bell Buckle, TN


Editorial Reviews:

- Prehospital Emergency Care, 7th edition, 2002, Mistovich, Hafen, and Karen, Pearson Education, Inc. / Brady Publishing, Upper Saddle River,
New Jersey, 2002

- Pearson Higher Education, Brady EMS & Fire Science – Content Expert Review 2015, Bledsoe, Paramedic Care: Principles & Practice,
Volume 7, 2017

- Elsevier Publishing Review & Testing, Item Writer for National EMS Computerized Test Bank, 2007-2013

Professional References

Ms Jodi Black
Deal Cooper & Holton, PLLC
Memphis TN
(901) 523-9453

Mr. Darrell J O'Neal
Darrell J O'Neal Law Firm
Memphis TN
(901) 345-8009

Mr. David Tuszynski
Garland, Samuel, and Loeb, PC
3151 Maple DR N.E.
Atlanta, GA 30305
(404) 262-2225

Mr. John Mrosek
John Mrosek, PC
101 Devant ST
Fayetteville, GA 30214
(770) 461-6094

Gary Graves, Chief
Millington Fire Department
Millington, Tennessee
(901) 873-5800

Joseph Holley, MD
Medical Director, Memphis Division of Fire Services
Medical Director, Tennessee Division of EMS
(901) 601-0138


Master of Business Administration, Columbia Southern University, Orange Beach, AL, 2001
Emergency Medical Technology Paramedic, Southwest TN Community College, 1992
Bachelor of Business Administration, Delta State University, Cleveland, MS, 1986
Associate of Applied Science, General Business, Mississippi Delta Community College, Moorhead, MS, 1986
Indianola Academy, Indianola, MS, 1984

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