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Telecommunications, Data Communication Systems & Networks Expert Witness

Context Corporation

Context Corporation

1500A East College Way
PMB 443

Mount Vernon, Washington 98273

Phone(360) 428-5747

Website https://contextcorporation.com/

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Expert WitnessForensic ExpertSpeaker
The Context Corporation is headed by Ray Horak who is an internationally recognized telecommunications consultant, lecturer, technical writer, columnist and author with 40+ years' experience in all aspects of telecommunications (voice, data, video, image, facsimile, and multimedia), communications systems and networks. He provides consulting expert and testifying expert services in cases involving the Telephone Consumer Protection Act (TCPA), Automatic Telephone Dialing Systems (ATDS), text messaging and Junk Fax, patent and trademark/service mark infringement, and product/service misrepresentation.

Services

The Context Corporation has provided expert services to the telecommunications carrier, manufacturer, service provider, regulator and end user communities in the United States and around the world for 20+ years. Those services include system and network technology research and analysis across the full range of telecommunications domains. Ray Horak provides litigation support services to the legal community as a consulting expert and testifying expert and has experience in cases involving patent infringement, trademark/service mark infringement, product/service misrepresentation and the Telephone Consumer Protection Act (TCPA) with respect to voice, text and fax. He also performs prior art research, background research, and proactive patent analysis. With five technical books, several hundred technical articles and columns, and many hundreds of live keynote speeches, seminars, tutorials, workshops and panel discussions to his credit, Ray Horak's writing and presentation skills are not only exceptional, but also uniquely impressive.

He also has performed technical compliance reviews for several telephony systems they and their third party vendors employ in sales, collections, customer service and opinion polling. The objective of those engagements, several of which are ongoing, is to determine the specific nature and capacities (present, potential and theoretical) of the telephony systems (e.g., ATDS and PBX) and subsystems, the systems of record (i.e., databases), Customer Relationship Management (CRM) systems, Receivables Management (RM) systems, and any and all other peripheral systems, both premises- and cloud-based.


Litigation Support Services

Mr. Horak, President of The Context Corporation, has served as a consulting expert and testifying expert in cases involving patent infringement, trademark/service mark infringement, product/service misrepresentation, taxes and fees, and the Telephone Consumer Protection Act (TCPA) relative to junk faxes and Automatic Telephone Dialing Systems (ATDSs) with respect to text messaging as well as voice calling.

Areas of Expertise

Additional Expertise:

Automatic Telephone Dialing Systems (ATDS), PBX, Text Messaging, Fax

Profile

Ray Horak is President of The Context Corporation, which he founded in 1995. Previously he was Vice President of Marketing & Sales for Communications Group Inc. (CGI), a telemanagement software development firm. Previously, Mr. Horak spent seven years with Continental Telephone Company (CONTEL) and various CONTEL subsidiaries, most recently acting as General Manager of CONTEL Executone in Houston, Texas. Prior to this position, he served as Vice President of CONTEL Tenant Services (which he founded), Assistant Vice President of CONTEL's Western Region, and Director of Sales & Marketing for the Rocky Mountain Division. Mr. Horak previously spent nine years in various general management capacities with Southwestern Bell Telephone Company (SWBTC) and served in a strategic planning capacity with the Bell System on a long-term joint project between SWBTC, AT&T and AT&T Bell Labs.

Horak has authored "Webster's New World Telecom Dictionary" (2007) for Webster's New World and "Telecommunications and Data Communications Handbook" (2007), for Wiley-Interscience, both of which are critically acclaimed. Previously, he authored three best-selling editions of "Communications Systems and Networks" (1997, 2000, & 2002), published by John Wiley & Sons. He also has served as a Technical Editor for "Deploying Secure 802.11 Wireless Networks with Microsoft Windows," published by Microsoft Press, and is Senior Contributing Editor for the best-selling "Newton's Telecom Dictionary" (12th through 22nd Editions).

He is a contributor to numerous leading industry trade publications and has written well over 100 published articles, as well as numerous white papers and case studies. For a number of years he wrote the popular "In the Classroom" column for the Commweb portal, sponsored by CMP Media. He was a member of the Editorial Boards of "The Connectivity Management Handbook," "The Journal of Telecommunications in Higher Education," and "The Prepaid Press." He also served as the Technology Editor for "Telecom Reseller" newspaper.

Horak has been a member of the faculties of Computer Education Services Corporation (CESC), Terrapinn (previously AIC) and Network World Technical Seminars. He also was an Adjunct Faculty member of The University of San Francisco (CA), McLaren Graduate School of Business, and served for many years on the School of Business and Management Telecommunications Management Advisory Council of USF's Masagung Graduate School of Management. He also served for many years on the Advisory Committee of the Skagit Valley College (Mount Vernon, WA) Electronics/Telecommunications Technology Program.

Horak has spoken before tens of thousands communications professionals through public and private keynote speeches, seminars, tutorials, workshops and panel discussions in Australia, Canada, England, France, Germany, Hong Kong, Korea, Malaysia, The Netherlands, New Zealand, The Philippines, Poland, South Africa, Singapore, Thailand and Turkey, as well as the U.S.

Consulting Practice

All States

Professional Experience

1995-Present: President, Context Corporation
1988-1995: Executive Vice President, The Lido Organization
1987-1988: Vice President Marketing & Sales, Communications Group, Inc.
1986-1987: General Manager, CONTEL Executone of Houston
1985-1986: Vice President (Founder), CONTEL Tenant Services, Inc.
1981-1985: Assistant Vice President Marketing & Sales, CONTEL Service Corporation
1979-1981: Director of Marketing & Sales, CONTEL Service Corporation
1970-1979: Various Management Positions, Southwestern Bell Telephone Company


Legal Experience & Services

Context Corporation example engagements:

Denise Baker v. Navient Solutions, LLC (2018)
Jurisdiction: U.S. District Court, Eastern District of Virginia
Case No.: 1:17cv01160
Client: Navient Solutions, LLC
Nature of Case: Class Action, ATDS provisions of the Telephone Consumer Protection Act (TCPA)
Nature of Engagement: Consulting/Testifying Expert

Madison County Communications District v. BellSouth Telecommunications (2018)
Jurisdiction: Circuit Court of Jefferson County, Alabama
Civil Action No.: CV-2014-904855
Client: Madison County Communications District
Nature of Case: Class Action, Breach of Contract
Nature of Engagement: Consulting/Testifying Expert

R. Fellen, Inc. v RehabCare (2016)
Jurisdiction: U.S. District Court, Eastern District of California
Case No. 1:14-cv-02081
Client: RehabCare
Nature of Case: Class Action, Junk Fax provisions of the Telephone Consumer Protection Act
Nature of Engagement: Consulting/Testifying Expert

Anderson v. Domino's Pizza, Inc. (Call-em-All) (2011)
Jurisdiction: U.S. District Court, Western District of Washington
Case No.: 11-CV-00902-RBL
Client: Call-em-All
Nature of Case: Class Action, ATDS provisions of the Telephone Consumer Protection Act (TCPA)
Nature of Engagement: Consulting Expert

Verizon New England Inc. and Verizon New York Inc. v RNK, Inc. (2010)
Case No.: 08-CV-11457-NG-LTS
Jurisdiction: U.S. District, District of Massachusetts
Client: Verizon
Nature of Case: Contract Dispute, VoIP Interconnection
Nature of Engagement: Consulting/Testifying Expert

Robert A. Green v. Insurance Program Managers Group, L.L.C. (2008)
Jurisdiction: U.S. District Court, Northern District of Illinois, Eastern Division
Civil Action Case No.: 07-CV-3842
Client: Insurance Program Managers Group, L.L.C.
Nature of Case: Class Action, Junk Fax provisions of the Telephone Consumer Protection Act (TCPA).
Nature of Engagement: Consulting/Testifying Expert

Cellco Partnership d/b/a/ Verizon Wireless v. Nextel Communications, Inc. (2004)
Jurisdiction: U.S. District Court, District of Delaware
Civil Action No.: 03-725-KAJ
Client: Verizon Wireless
Nature of Case: Trademark/Service Mark Infringement re: push-to-talk (PTT)
Nature of Engagement: Consulting/Testifying Expert

David Solomon v Verizon Internet Solutions, Inc. (2003)
Jurisdiction: New York Supreme Court, New York County
Client: Solomon, Scott, Croak, et al.
Nature of Case: Class Action, Product Misrepresentations, DSL service
Nature of Engagement: Consulting/Testifying Expert


Affiliations

IEEE Communications Society (COMSOC)
Electronics Technicians Association (ETA)


Qualifications

Ray Horak is an internationally recognized telecommunications consultant, lecturer, technical writer, columnist and author with 40+ years’ experience in all aspects of telecommunications (voice, data, video, image, facsimile and multimedia) systems and networks. He has provided litigation support services as a consulting expert and testifying expert in cases involving alleged patent infringement, trademark/service mark infringement and product/service misrepresentation; alleged violations of the Telephone Consumer Protection Act (TCPA) and the Junk Fax Protection Act (JFPA), and various contractual and jurisdictional disputes.

The Context Corporation has provided expert services to the telecommunications carrier, manufacturer, service provider, regulator and end user communities in the United States and around the world for 20+ years. Those services include system and network technology research and analysis across the full range of telecommunications domains. Ray Horak provides litigation support services to the legal community as a consulting expert and testifying expert and has experience in cases involving patent infringement, trademark/service mark infringement, product/service misrepresentation and the Telephone Consumer Protection Act (TCPA) with respect to voice, text and fax. He also performs prior art research, background research, and proactive patent analysis. With five technical books, several hundred technical articles and columns, and many hundreds of live keynote speeches, seminars, tutorials, workshops and panel discussions to his credit, Ray's written and oral communications skills are not exceptional.


Awards & Honors

Telecom Person of the Year (Teleconnect Magazine)


Seminars & Training

Telecommunications and Data Communications Masterclass


Publications

Numerous Books:
Telecommunications and Data Communications Handbook (2007), Author, Wiley-Interscience
Webster's New World Telecom Dictionary (2007), Author, Webster's New World
Communications Systems and Networks (1997, 2000, 2002), Author, John Wiley & Sons
Newton's Telecom Dictionary (1995-2005, 12th-22nd Editions), Senior Contributing Editor, CMP Books
Deploying Secure 802.11 Wireless Networks with Microsoft Windows (2004), Technical Editor, Microsoft Press

Well over 100 Articles
Well over 100 Columns
Numerous White Papers and Case Studies

Technology Editor: Telecom Reseller Newspaper, The Connectivity Management Handbook


Professional References

On demand


Education

MBA, University of Texas at Austin, 1970
BBA, University of Texas at Austin, 1968
ABA, Del Mar College, 1966


Articles Published by Context Corporation

 TCPA Compliance: A Checklist

In this article, the author explains the basics of the Telephone Consumer Protection Act (TCPA)--in particular the Automatic Telephone Dialing System (ATDS) element of the statute. He illustrates the risks associated with the use of "dialers" to communicate via voice or text and provides a detailed checklist of Dos and Don'ts. This is a purely objective checklist that applies equally to Plaintiffs and Defendants.

Read Article

 Ruplestiltskin, LLP: Volume II The Dark Side of “Dialers”

In this article, the author explains the basics of the Telephone Consumer Protection Act (TCPA)--in particular the Automatic Telephone Dialing System (ATDS) element of the statute. He illustrates the risks associated with the use of "dialers" to communicate via voice or text, with an example scenarios. He briefly discusses preventions and defenses based on his considerable expertise in telecommunications and his experience as a consulting and testifying expert for the defense in TCPA cases.

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 Rumplestiltskin, LLP: The Dark Side of Fax

In this article, the author explains the basics of the Telephone Consumer Protection Act (TCPA) and illustrates the risks of unsolicited fax solicitations with an example scenario. He briefly discusses preventions and defenses based on his considerable expertise in telecommunications and his experience as a consulting and testifying expert for the defense in TCPA cases.

Read Article



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